Manufacture Your Day by HIRING FOR ATTITUDE

Would you agree with this specific Simon Sinek quote in the picture above?
Here is Simon’s Hiring Hack: How to Better Evaluate Your People
Some people have made their case to me that you cannot hire for attitude because there is no way you can measure attitude in an interview.
I would like to quote W. Edwards Deming.
What is the multiplying factor of a happy employee? Nobody knows.
What is the multiplying factor of an unhappy employee? Nobody knows.
If you cannot measure something, should it lose its significance?
Can you measure…
- love?
- trust?
- loyalty?
- mental strength?
- mindfulness?
- people skills?
- sincerity?
- initiative?
- empathy?
- authenticity?
- creative thought?
- kindness?
- gratitude?
- happiness?
- optimism?
I am sure there are more “soft skills” that could be added to this list. Are they valuable beyond measure?
In reality, I think it is a pretty lame excuse when someone says attitude cannot be determined in an interview. How about getting started by evaluating your own attitude?
The challenge is that most interviews are non-creative with standardized questions, and unfortunately, many interviewers don’t have good enough people and interviewing skills.
How long do you let a job candidate wait?
Do you offer something to drink?
How much time do you allow for the interviewee to ask you questions?
If a hiring manager is mainly focused on the skills in a resume, he or she may overlook a person with a great attitude who is willing to learn and grow but doesn’t have all the required skill set yet.
I invite you to take a look at the creative interview process at Heineken.
Do you think the attitude was observable in this case?
Food for Thought:
How can you improve your hiring process?
Can you create more creative job postings?
How can you attract people with a passion for personal excellence?
What can you do to make the job candidate’s first impression one that has a lasting impact?
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