Assertiveness is the quality of being self-assured and confident without being aggressive. Have you noticed how many people in the corporate world lack assertiveness? It is a skill that can be [...]

This is flip chart advice is from some of my workshop attendees. I couldn’t have said it any better. Listening is key – at home and at work. So simple. So powerful. Rarely put into action. Are [...]

It’s a new week and I think we should start it right, shall we? Dictionary.com says that Tact is a keen sense of what to say or do to avoid giving offense; skill in dealing with difficult or [...]

Today I would like to explain the difference between tolerance and acceptance. According to the Cambridge English Dictionary, tolerance is the “willingness to accept behaviour and beliefs that [...]

First off, a difference in opinion is a good thing. That’s how we learn and that’s how we grow. It has been said, “If everyone is thinking alike, then somebody isn’t thinking” but of course this [...]

I wish I could tell you that working with a leadership coach will help you to stop the “noise” in your work environment but this is something I cannot promise. Negative people will always be [...]

Did you know that allowing people to use their brain and truly listen to what they have to say is the highest form of respect that you can give?  Those of you who know me for a while know that I [...]

On Saturday my step daughter Diana and I completed our first obstacle race. The Spartan race was fun and it is great to experience something like this together. We had to run 5 km and we had to [...]

I teach it, I talk about it, I tell others about it, yet I have to constantly remind myself that I don’t stress out over things that I cannot change. I am fully aware but it still happens [...]