Manufacturing Leadership Challenge – Can Emotions Hurt Your Business?
All humans have basic emotional needs. These needs can be expressed as feelings, for example the need to feel accepted, respected and important. While all humans share these needs, each differs in the strength of the need, just as some of us need more water, more food or more sleep. One person may need more freedom and independence, another may need more security and social connections. One may have a greater curiosity and a greater need for understanding, while another is content to accept whatever he has been told. When emotions are relevant, you should be able to recognize them – they can be indicators of both opportunities and dangers – and can either leverage or defuse them. Take a look at my simple way of helping you to visualize it!