Manufacture Your Day by STOP BLAMING OTHERS
Maybe you know the saying, “When you point one finger, there are three fingers pointing back to you.”
I have used this one for my own shortcomings, and it is so true. There is always something that we can do differently if we accept responsibility.
Blaming is a dysfunctional behaviour, and unfortunately it can spread like a wildfire.
If you experience a culture of blame in the company you work for, it can be based on fear or frustration, or people who simply don’t want to take on ownership and/or accept responsibility. Blaming is so much easier.
Last week I received a response for one of my messages from a reader, which I found so interesting that I would like to share it.
Here is what this person said:
As an Internal Auditor for manufacturing and management systems I have learned that “the operator is never at fault, it is always the process”.
I do agree with this statement but I have discovered something very interesting.
Even though we, as auditors, are trying that we don’t put the blame on the operators, most of the time it is the operator, and here is why:
- the operator doesn’t understand management’s views
- the operator has not idea WHY we are doing certain things
- attitude problems
- operators sabotage the entire process because they were not involved / don’t believe in it
Isn’t this such an important message to look at things from a different perspective?
What do you think, how can you make machine operators your most important partner in the process?
Here is my simple message to you today:
Communicate, communicate, communicate and keep things in perspective.
If you don’t take the time to explain the “WHY” to the people who are supposed to do the job, don’t expect the “HOW” to be easy. It’s a choice.
Here is a high five from me to you!