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 In Manufacture Your Day

It is easy to speak about manufacturing excellence but in reality manufacturing excellence starts with personal excellence. 

Do you work in an environment where excellence is a clear expectation? 

I grew up in a household where my parents reinforced certain rules over and over again:

  • Be on time (= respect other people’s time)
  • Look after the environment (put the garbage where it belongs, don’t idle the car, clean up after yourself)
  • Be polite at all times (say hello, please and thank you)
  • Save energy (by turning off the light if you’re not in the room)
  • Apologize if you did wrong to others (get over yourself and say “I am sorry”)
  • Do your best in whatever you do
  • Show initiative and challenge the status quo
  • Smile more than you frown 
  • Take responsibility for your actions

Honestly, I grew up with so many rules in Austria and especially my mom was pretty strict to have my brother and I live by these rules. As a child (and at times even as an adult) I tried to bend these rules as much as I could but today I know that this strict education for personal excellence has shaped me into who I am today. 

What does this mean for you and the people at work? 

If there are no rules and they are not reinforced, people will make their own. 

It is mind boggling for me to observe how people walk late into meetings, not even apologizing for being late – and nobody says anything. Some people even walk into the office in the morning without acknowledging the people around them and think this is o.k.

Is it true that everything we teach our children seems to have lost significance at work?

Shouldn’t there be standards for excellence? Standards, which define certain expectations that eventually determine the level of performance in our personal and in our professional life. 

Time to wake up. 

When have we stopped acknowledging that it pays off in life to be a good human being? 

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